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Feedback Form

Welcome to TVNZ's feedback page

If you have a story idea you would like to share with 1 News you can email or phone 09 916 7000.

Our Frequently Asked Questions  page provides answers to some of the more commonly asked questions. Check this page first; the answer to your query may be there.

We endeavour to reply within seven days, however due to the volume of correspondence we receive this process may take a little longer, please bear with us. An individual response to each query may not be possible. You will receive our standard acknowledgement verifying receipt of your comments. Please be aware that we are unable to answer questions about television programming more than two weeks in advance.

If you consider that we have breached the Code of Broadcasting Practice and would like to make a Formal Complaint , please click here


For TVNZ OnDemand feedback

Please do not complete this form. Instead visit the TVNZ OnDemand FAQs  for help, or contact the TVNZ OnDemand team directly via the  TVNZ OnDemand feedback form.

*Required fields must be completed.

*First Name:
*Last Name:
*Email Address:
Age Group:
Gender: Female  Male

*How can we help you? (please select and enter information)

If your issue is specifically related to TVNZ OnDemand, please visit the TVNZ OnDemand FAQs  for help or contact the TVNZ On Demand team directly via the TVNZ OnDemand feedback form.

*I have a:
Location (To help us identify which transmission site you are covered by)
Nearest town or suburb:
Nearest district or city:
Problem with:
(select all that apply)
TVNZ 1 Plus 1
TVNZ 2 Plus 1
Problem with:
(select all that apply)
Audio Description
Programme guide
Type of Problem:
Not Working
Poor Signal
We receive TV by:
Freeview terrestrial via an aerial on the roof
Freeview via satellite dish
Sky satellite dish
Telstra cable TV
  Footage Request:
If you are writing to us with a request for a DVD copy of TVNZ Footage for Personal Use please note this service is currently unavailable. Please contact us again when we re-open on 1st of May 2013.

We aim to reply to programming queries within seven days, however due to the volume of correspondence we receive this process may take a little longer. Alternatively, programming information is available on our television site. To find this information, enter the name of the programme you're enquiring about in the search box atthe top of the page.

You can also find show-related information and often receive a quicker response to your questions on our Facebook pages


  If you still haven't been able to find the information you are looking for enter the programme name below:
Programme name: