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Fair Go: September 4

Published: 4:18PM Wednesday September 04, 2013 Source: Fair Go

Release the Reports  Monier

Gordon Harcourt


We are keeping the pressure on the Monier roof tile people.

Marks are appearing in some Monier roof tiles.  Monier describes them as light coloured marks.

We say they are cracks. And some homeowners say they're causing  leaks.

Fair Go is  getting new complaints almost daily, from all over the country.


In 2001 a Monier letter said "stress cracks" around NZ

Last year it blamed the earthquakes for damage to one house, but admitted that wasn't true for two others -

they had "cracks" related to a "manufacturing defect".

Then on Facebook it said "light coloured marks"


Monier we want to know -

Is it the earthquakes or is it stress cracks? Or is it manufacturing defect?  Which one is it?



Abandoned Car

reporter Hannah Wallis


In late July a wreck of a car appeared in a residential street on Auckland's North Shore - it looked abandoned. Auckland Transport were alerted, they have given it $800 of tickets for not showing a current WOF or Rego. It's a wreck, with no obvious WOF or Rego, and a beanie stuffed in the non-functioning petrol cap  - shouldn't it be towed away? If a legal, warranted, registered car can be immediately towed if it is parked illegally, why can't this car be towed for not being roadworthy?

Auckland Transport says under the Local Government Act (so this will be true for all abandoned cars round the country) they first have to ticket the vehicle and then 28 days later post out a reminder notice. So it can be two months or more before a car can be declared abandoned, and removed. It's the same process even if the car's registered to someone overseas.

Some abandoned vehicles can be sold, if not, ratepayers will foot the towing and storage costs.

This past year over 2000 Auckland vehicles were reported abandoned - only 230 were declared abandoned by Auckland Transport.

 "Man in the Middle" scam

Reporter: Amy Kelley


Foreign fraudsters are going to new levels with a scam that intercepts email conversations between small businesses and their suppliers. When an invoice is sent, the hackers change the bank account details to their own.

Fair Go speaks to Kiwi companies who found themselves thousands of dollars out of pocket, and gives advice on how to prevent this happening to you.


How to protect yourself


- Be cautious when using email for invoicing or discussions around payment. You may want to ask suppliers to fax invoices to you instead.


- If you get an invoice with a different bank account number to usual, contact the supplier by means other than email to verify the change. If phoning them, make sure you call the number YOU have for the supplier - not a phone number on the invoice.. this could lead you to the scammers!


- If you think you've been de-frauded, report it to Netsafe here


- You can also report the loss to NZ Police, but be aware that they generally can't track payments down once your money has left the country.


- The Banking Association says banks will not refund losses due to this scam. You can contact your bank and ask them to send a retrieval message to the beneficiary bank, advising that fraud has taken place. Unfortunately, losses are rarely recovered this way.


- If you receive an email or phone call from someone offering to help you get your money back, it's may be the scammers returning for a second 'hit'. They will usually ask for personal details which they can use to commit identity theft. Don't engage with them.

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