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Fair Go: October 9

Published: 3:41PM Wednesday October 09, 2013 Source: Fair Go

Bankrupt, liquidated, holidaying in Honolulu
Reporter: Gordon Harcourt

Car dealer now working for wife, while former customer struggles with loss

These days, car salesman Andrew Cassin's card just says "Andrew".

Well it might. Why would he want to alert customers to his spectacular business failure two years ago? NZ New Cars Ltd went down the toilet, taking customers' and creditors' money with it.

There's another interesting thing on his business card - he's selling cars for Market Cars Ltd.

Cassin is bankrupt, and the law prohibits bankrupts being employed by relatives or relatives' companies.

Market Cars Ltd is owned by his wife.

So how come bankrupt Andrew Cassin selling cars for his wife's car dealer company?

How come he could enjoy a holiday in Honolulu?

Meredith Donnelly lost about $50,000 when Cassin's company sold her husband's car. They never got the money.

For two years she's dreamt of confronting Andrew Cassin. Last week she did, and Fair Go was there.

Reporter: Hannah Wallis

Diane Crozier and her partner Neville Thomson both signed up with Sovereign two years ago for $400,000 life insurance and $57,000 crisis cover policies - this was a one-off, lump sum payment which would help, say, with loss of earnings in case of a serious illness.

The couple say they filled in the application form in a bit of a rush, and were reassured by their broker that they could just fill in what they could remember because Sovereign would look at their medical records.

But that didn't happen until Diane made a claim for breast cancer. Her records revealed four other undisclosed medical conditions Sovereign say these affected her level of risk, and therefore her level of cover. They reduced her life cover to $137,000 and paid out only around $22,000 of the $57,000 crisis cover.

Fair Go asked Sovereign to reassess the decision, and they have now accepted that this was a "genuine misunderstanding" and agreed to reinstate the life cover and pay out the full crisis cover.

Lawyer Dr Duncan Webb says anything you don't disclose is a misrepresentation and could actually result in the entire insurance being voided, that is, not paid out.

- When filling out applications, take your time, do the research, check your medical records, talk to your GP about your own health and your family history.

- To be really sure, supply your medical records to the insurer. There may be a cost, but that's your real insurance.

- Don't tick the yes or no box if you are not sure about something. Better to make a hand written note that you don't know. Every tick forms part of your application, part of your disclosure.

- If you are concerned about whether you should tick the full disclosure box, make a handwritten, signed notation on the form that you have answered the questions to the best of your knowledge, but that full disclosure can only be possible if the insurer assesses your medical records.

Less than appy
Reporter: Mark Crysell

Parking is known as a grudge purchase - you'd rather you didn't have to pay for it but you know you have to.

These days you can pay for your park with smart phone apps like Tournament's Park/Mobile or Wilson's Txt/Pay. They save you time and pesky bits of paper that blow away or collect on the car floor.

But what if you follow the instructions to the letter, get confirmation that you've paid and then get back to your car at the end of the day and there's a parking breach ticket fluttering under your windscreen.

Tonight we meet a man trapped in Parking App Hell and less than 'appy with the whole thing.

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