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Post new commentMarkVSmith said on 2013-05-13 @ 10:32 NZDT:
Hi. I bought a freeview box from The Cable Guys, and it started freezing up while still under warranty. They updated the firmware, but it didn't fix the problem. So they came back and replaced it. A week later I got a bill for $178, covering TWO callouts and one hour of labour (more like 5 minutes!) The Citizens Advice Bureau says the law is a bit grey in this area, but that most companies do not charge. I am upset because I wasn't told there would be a charge. Thanks for letting me rant. Mark.
DebMorris said on 2013-04-15 @ 12:42 NZDT:
DebMorris said on 2013-04-15 @ 12:41 NZDT:
Hi Team, I've been ripped off and given the runaround ... Greg Mulholland selling Siroflex water miracle taps ... I bought six back in August and since then have been given numerous excuses about when I'll get them. Listed him on dodgy business website and got a phone call within 30 minutes from him promising a refund ... that was mid January - still waiting ... I know at least one other person has contacted you about him ... please help us
notwantingtocomplainbut said on 2013-04-10 @ 09:52 NZDT:
I brought a treadmill in June of last year from No1 Fitness. Last week it stopped working, No1 Fitness have given me two options after explaining they 'only' pay for parts and labour under their warranty, a) send treadmill back to them in Auckland for repair at my cost, or, b) Number 1 Fitness will arrange for a technician to come to my house at a call out fee of $69. Do I really have to pay out these costs when the Treadmill is still under warranty?
notwantingtocomplainbut said on 2013-04-10 @ 09:47 NZDT:
I brought a treadmill in June of last year from No1 Fitness (an internet based fitness company). The treadmill has had very little use and only myself use it. Last week it stopped working, I was told by No1 Fitness the sensor part had broken down. No1 Fitness have given me two options after explaining they 'only' pay for parts and labour under their warranty, a) send treadmill back to them in Auckland for repair at my cost, or, b) Number 1 Fitness will arrange for a technician to com