Welcome to TVNZ's feedback page

Notice for  Hawkes Bay area Freeview|HD (UHF aerial) viewers: you will need to re-tune your digital TV receiver on the 31st of January in order to continue viewing digital TV. For information regarding retuning see www.retune.co.nz or call 0508 336 633.

For general enquiries, please phone 09 916 7000. 

If you have a story idea you would like to share with ONE News you can email news@tvnz.co.nz or phone 0800 886397.

 

Our Frequently Asked Questions page provides answers to some of the more commonly asked questions. Check this page first; the answer to your query may be there.

 

For issues specifically related to TVNZ Ondemand then please use the TVNZ Ondemand FAQs and TVNZ Ondemand feedback form.

 

We endeavour to reply within seven days, however due to the volume of correspondence we receive this process may take a little longer, please bear with us. An individual response to each query may not be possible. You will receive our standard acknowledgement verifying receipt of your comments. Please be aware that we are unable to answer questions about television programming more than two weeks in advance.

If you consider that we have breached the Code of Broadcasting Practice and would like to make a Formal Complaint , please click here  

 

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*Title: *First Name: *Last Name: *Email Address: Age Group: select from list... Up to 17 18-24 25-29 30-39 40-49 50-59 60-69 70 and above Gender: Female   Male Region/Country: *How can we help you? (please select and enter information) *I have a: select from list... Query Complaint Praise Suggestion Comment *regarding: select from list... Watching a full episode online Digital TV The TVNZ website A Programme 20-20 Sunday Breakfast Close Up Fair Go Good Morning The News Sport Weather An Advertisement A copy of a programme TV reception (transmission) Teletext TVNZ General Information Location (To help us identify which transmission site you are covered by) Nearest town or suburb: Nearest district or city: Problem with: (select all that apply) TV ONE TV2 TVNZ 6 TVNZ 7 Sport Extra Problem with: (select all that apply) Picture Sound Teletext Captions Programme guide Interactive Other Type of Problem: Not Working Poor Signal Interference Other We receive TV by: Analogue/aerial on the roof Analogue/inside aerial Freeviw digital terrestrial/aerial on the roof Freeviw digital satellite dish Sky satellite dish Telstra cable TV Other Programme name: *Message: Type your message