Google Inc. will have to create a new verb for wireless Web
searching if it is to keep its role as the internet
trendsetter.
Google, a search engine so widely used on personal computers that
its name became a verb, has a chance to trounce rivals by making
Web searching more practical on gadgets like mobile phones,
analysts say.
"The mobile game is wide open," Gartner analyst Michael King said.
" ... It's one of the last frontiers."
No internet company has yet emerged as a big brand in wireless, he
added.
Relatively few people use phones to view the Web, but market
researcher Yankee Group said internet access will be available on
most of the 552 million mobile phones it expects to be sold
worldwide this year.
As the wireless internet grows, Google and rivals Microsoft Corp
and Yahoo Inc hope to benefit.
Google itself said in April that if it doesn't launch products that
improve Web searches on handheld devices, it will fail to win a
significant share of an increasingly important part of the online
market.
"My gut feeling is it could be a competitive necessity for select
internet companies" to adapt their services for mobile, said IDC
analyst Keith Wayras. He expects 30 million people, or 17% of US
mobile subscribers, to use the Web on phones in 2006, up from about
7% in 2003.
In Japan, where wireless networks are roughly two years ahead of
those in the United States, about 44.8 million people, or 58% of
internet users, access the Web on mobile phones.
It is already possible to run a Google search on phones, but it is
not always easy. Most Web sites were built for desktop computers,
not small-screened gadgets. And mobile networks are slower at
transmitting data than the wired Web.
But Google has already developed technology that changes the
formatting of Web pages to make them easier to view on mobile
phones. If the company gets it right, it could give people
compelling reasons to use the Web when they are on the go.
Froogle Wireless, a comparison-shopping service that Google is
testing, could be the model for its future mobile efforts.
"They scale it down to make sense on your phone," said Chris
Sherman, author of The Invisible Web, a book on the limitations of
search engines.
In the PC version, Froogle shows product details, pictures and the
prices different online retailers charge for an item. For mobile
phones, Froogle shows just the product name, the price and the
vendor. This lets people quickly check online prices on their phone
while out shopping, Sherman said.
If Google uses this economical method to display other types of
information on the tiny phone screens, it will help the company
make its name in wireless, he said.
Google is also testing location-based searching, which narrows
results to specific cities or zip codes. For example, this could
help people find the nearest coffee shop as they stand on a street
corner.
The company is also building searches on personal preferences so
that a search for nightclubs could be narrowed to jazz clubs.
In time, Google could exploit the growing popularity of phones with
cameras by letting people search for data based on photographs they
take. It already has a large searchable index of online
pictures.
And voice-activated search commands could eventually help mobile
surfers, Sherman added.
But as Microsoft and Yahoo clamour for a piece of the Web search
market and make their own moves into wireless, Google's future
leadership on the desktop or on mobile gadgets is not assured,
according to analysts.
Microsoft, whose software dominates personal computers and is
increasingly used in wireless gadgets such as phones and
organisers, says it is beefing up its search technology.
Yahoo has invested in its own technology with acquisitions of
search provider Inktomi, search-linked ad specialist Overture and
comparison-shopping service Kelkoo SA. The world's No 1 mobile
company, Vodafone, is now testing Overture services for
phones.
Yahoo also helps users of camera-equipped mobile phones organise
their photographs with a digital album service it offers through
carriers like AT&T Wireless Services Inc.
Time Warner Inc.'s America Online, the leader in internet instant
messaging, offers these services on mobile phones, as do Microsoft
and Yahoo. Mobile instant messaging is not widely used on phones
yet, but it has led these companies to develop relationships with
mobile operators.
Gartner's King said Google has a relationship with Sprint in the
United States but it needs to develop more partnerships to ensure
its place in the mobile market.
Developers of Web services designed specifically for phones should
succeed, according to Yankee Group analyst Linda Barrabee. But
Google could also use its search fame to its advantage.
"The big brands tend to lead," she said.
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