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Shortland Street

Weeknights at 7pm | TV2

There's help at hand

A character on Shortland Street this week reaches crisis point, and tries to take his life.

The Mental Health Foundation worked with the writers and producers of Shortland Street to ensure this story was told as safely as possible. However, we know that some people will have found these episodes distressing.

If you need someone to talk to, or if you’re worried for someone else, please reach out for help.

You can call the Suicide Crisis Line on 0508 828 865 or phone Youthline on 0800 376 633. If it’s an emergency, phone 111.

If you or someone you know is in crisis, call your DHB Mental Health Crisis Team .

If you’re not in crisis, but you think it’s time to get help, your GP is a great place to start.

You can also call or email the Mental Health Foundation’s Resource and Information Service during business hours. They can send you resources, and let you know what supports and services are available in your area. Phone (09) 623 4812 or email


  • Youthline 0800 37 66 33, free text 234,   Offers a free confidential counselling service for young people and their parents, family and friends over the phone, via text or email.
  • Lifeline Aotearoa 0800 543 354  Lifeline is a telephone counselling service that provides 24 hours a day, 7 days a week counselling and support.
  • Suicide Prevention Helpline 0508 828 865 (0508 TAU TOKO)  For those considering suicide, or who are affected by suicide.
  • Skylight  0800 299 100 (week days)   For information and support on getting through change, loss, trauma or grief.
  • Depression helpline 0800 111 757  Talk to a trained counsellor who can discuss your situation and find you the right support. Available 24 hours a day, 7 days a week.
  • OUTLine NZ 0800 688 5463  Provides confidential telephone support for issues related to sexuality or gender identity.

Resources and useful websites

Tihei Mauri Ora : a resource to provide whānau with information and suggestions about how to support people who may be in distress or crisis, and those who are recovering from suicide.(Download a free PDF or order free copies from the Mental Health Foundation)

Having suicidal thoughts? Information for you, and for family, whānau, friends and support networks. (Download a free PDF or order free copies from the MHF)

Responding to people at risk of suicide: Everyone can play a useful and important role in identifying and responding to people at risk of suicide. This resource is intended to provide organisations and individuals with easily accessible information concerning appropriate responses to managing suicide and self-harm. (Download a free PDF from the MHF website)

Youthline the Youthline website has information about a range of issues affecting young people, including suicide. Find out common thoughts about suicidal feelings, how to create a safety plan, and other tips for staying safe.

Common Ground a website for parents, family and friends of young people who are going through a challenging time.

         Useful links:

·         Keeping an eye out: It can be hard to know when to worry about young people – what's normal and when to get more support. It’s common to be unsure how and when to step in and help, or even if you should. Here are some things to keep an eye out for.

·         Suicidal thoughts and feelings: If someone has thoughts and feelings about suicide, it's important to take them seriously. Here is some information about warning signs, healthy conversations, and taking action.

SPARX An online e-therapy tool provided by the University of Auckland. SPARX helps young people learn skills to deal with feeling down, depressed or stressed. An online programme to help you find a way through depression.

Supporting Families in Mental Illness Supporting Families NZ has a network of branches throughout the country that provide information, education, support and training to the families and whānau of people experiencing mental illness.

Relationships Aotearoa Relationships Aotearoa is New Zealand’s largest professional counselling and family therapy provider. We are a not-for-profit organisation with charitable status delivering professional and affordable services which effectively meet the needs of the people we see.