Queenstown residents who had their mail allegedly stolen by a postie over two years have had their late penalty fees for rates bills waived.
It is alleged a 32-year-old postie, who was contracted to New Zealand Post, had been stashing thousands of envelopes and parcels at her house.
She was arrested and charged with theft.
Queenstown Lakes District Council has now confirmed it will waive the late penalty fees on rates bills for affected residents.
The council's communications manager Meaghan Miller said the council was taking a sympathetic stance towards those caught up in the alleged theft.
The council will deal with ratepayers on a case-by-case basis to ensure everyone is being treated fairly.
The accused postie will appear in Queenstown District Court on Monday.