There is anger at the latest rezoning of Christchurch houses after dozens of owners learned they were losing their homes through reading the newspaper this morning.
CERA's (Canterbury Earthquake Recovery Authority) server went down last night, so emails to owners of the Port Hills properties advising them their land was now red-zoned never got sent.
Chief executive Roger Sutton said the blunder was "unacceptable" and apologised to the homeowners affected.
"We have asked the provider of the service to remedy the problem as soon as possible and to explain what went wrong," he said.
"We know this has caused a lot of stress and inconvenience to those property owners. For that we apologise."
CERA confirmed today that 121 properties on the Port Hills were being red-zoned because the risk of further earthquake-triggered rockfalls is too high.
The fate of another 37 properties - six in the Horotane Valley and 31 in Bridle Path Road - hangs in the balance, with the Canterbury Earthquake Recovery Authority not yet prepared to condemn them.
However homeowner Simon Jerard says he's not satisfied with the apology. "A load of rubbish, I'm over it," he told ONE News.
Homeowner Phil Elme learnt the dream home he built three years ago was being red zoned after being told by his neighbour.
An engineer himself, Elme says he will be questioning the Government's land testing methods.
"At least to get some scrutiny into the process, because there
has been zero transparency," he told ONE News.