For the past four years former All Black Josh Kronfeld couldn't reduce his water bills.
Spending nearly $4,500 on an engagement ring means your diamonds should stay put, right?
Forget to tell your insurer something, and you could end up blacklisted.
When the 'small print' really is too small.
Sibylle Reiuke's mother decided to surprise her daughter by sending a teddy bear to her new born baby son.
We look at the mobile truck shop businesses operating in Auckland.
The Commerce Commission is investigating CSR Building Products (NZ) Ltd, the company behind the Monier brand.
Plus the tile-cracking Gordon Harcourt updates up his progress on that Fair Go story on Monier tiles.
How can companies just shut down and walk away from their debts? Gordon Harcourt asks, is New Zealand still a great place to do dodgy business?
Amy Kelley investigates the perils of trusting your precious family memories to someone else to archive.
Andrew Cassin's business failed, he went bankrupt, so how come he's back in business when he owes one of his victims $50,000?
The insurance clauses that might trip you up when you are in most need of the money.
Mobile app leaves one angry user with a pile of parking tickets.
Pippa Wetzell asks what should you get when you order a glass of wine.
A Telecom customer just wanted a phone but she never got one when she became the target of a cold caller.
The do's and don'ts of getting an abandoned car towed.
The Wichmans and the Silichs say they've endured ongoing and frustrating problems with their Vodafone accounts.
Synthetic carpets have got some terrific warranties - but are they as good as they seem?
Fair Go looks at beauty product examples and ask if they have deceptive packaging.
When is a credit note, not a credit note ? And what are your rights when it comes to using a credit note?
They help give birth to life, but is it fair these future health workers are stung by high parking fees?
Why has one man’s automotive dream become such a bureaucratic nightmare?
How obviously wrecked does a car need to be to be considered abandoned?
A couple ditched by their limo company and left in the pouring rain have been given a memorable night for the right reasons.
With complaints from home owners rolling into Fair Go steadily, we are keeping the pressure on Monier Roof Tiles.
Foreign fraudsters are going to new levels with a scam that intercepts email conversations.
Bridgeman Concrete and Concrete Floors Limited come to the rescue of Errol Cooper and finish his driveway.
Naked Bus left 19 year old Emily Fawkner behind at a toilet stop driving away with all her camera equipment that then got stolen.
Fiona Barker's windscreen was leaking, so she took it to Smith and Smith but the company's lifetime guarantee did not apply because the work had been paid for by the previous owner.
Hope Appleton has a part time job that finishes late and applied for an exemption on her restricted licence but the answer was no.
Monier says one thing in public, something much worse in private.
For over eight years we've had complaints about Gordon Bayne’s concrete contracting business.
We set about trying to find out why glass oven doors explode and how bad or dangerous the problem actually is.
One Fair Go viewer’s dissatisfaction with the lack of ‘bits’ in her Hokey Pokey ice cream became an education on a Kiwi favourite.
The Raes were delighted when they came across a $9 Nikon camera kit on the Harvey Norman website, but they found out it was too good to be true.
Mark Crysell tells Tim Wilson about his story on NZ Post limiting new deliveries.
Mahoe Glade in Patumahoe is only 40 minutes from downtown Auckland but NZ Post will not deliver to the two year old street.
Fair Go takes viewer questions on parking, clamping and towing to a legal expert.
Hannah Wallis reports on a limo ride that went horribly wrong.
If you found something that looks great online and ordered it, who’s responsible when something goes wrong during delivery? Libby Middlebrook investigates this kitchen sink drama.
If your brand new gadget fails would you be happy with a refurbished replacement? Amy Kelley asks what are your rights when it comes to fixing your brand-new high tech gadget ?
Being a landlord can be tough, but most landlords don't harass their tenants.
New Zealanders are being targeted by more scams than ever before.
Customs has alerted shippers and importers of the crucial difference between heirlooms - GST free - and gifts.
Pippa Wetzell and Gordon Harcourt announces the prizes for the kids 2013 Fair Go Awards.
Find out what to check for when you buy a new gas bottle.
We talk to a service company that fixes our goods.
Can retailers charge you to have faulty goods looked at while they're still under warranty?
Chris Cayford was shifting house down in Dunedin, when he
slipped indoors and smashed up the television he was carrying
Alicia Chrisohoou and Ra Smith have nothing to show from a massage course they paid to undertake.
You might not like it, but towing away illegally parked cars is a necessary job and it's regulated.
Anj Dickson’s oven door exploded – but her warranty had expired. What happened next?
Artist Bruce Maxwell loaned 10 paintings to an aspiring art dealer who then disappeared with them.
Fair Go takes the questions you want answered about banks to the head of the Bankers Association.
Newlyweds Al and Nerissa thought they’d found a perfect family home, until they settled in for their first night and Nerissa noticed a strong chemical smell.
Thousands of P labs have been busted in the last 13 years but most go undetected, how can you be sure a house you want to buy hasn’t been contaminated by Methamphetamine?
Hannah Wallis spends a day with the head of the Real Estate Agents Authority and talks about what the new code of conduct means for real estate agents.
Real estate agents have been operating under a new set of rules since April this year, but what does this mean for buyers and sellers?
This year we're going big, we're having a separate school ads show - so it's all about you! And we want to give you heaps of time to get rolling.
It's hard to say 'no' when given the chance to sign up to a loyalty card.
Lynda Murdoch decided to splash out on a made-to-measure outfit for her son’s wedding.
Faulty roof tiles blamed on earthquake by well-known company, Monier.
We speak to two families - aspiring entrepreneurs who went looking online for government funding grants.
Clare and Emile joined a gym for six months, were told they had to pay for seven.
Find out how to keep your house warmer and drier during the winter months.
Parking tickets - we all have an excuse but very rarely do we get let off.
An Auckland car dealer has just been fined $42,000 for the biggest ever episode of fake bidding on TradeMe.
We like shopping but do we know our rights when it comes to returning stuff?
Ambulance Paramedic Sarah Obbeek knows better than anyone else how precious life is.
Two women haven't got what they paid for with Talent Scouts NZ.
Facebook's the queen of social networking, but it's fast developing into a trading site too.
Your insurance company used to tell you how much insurance cover you needed in the event you needed to replace your house.
Rangi Ehu thought he’d purchased his dream car last year, but his brand new Ford Ranger has been more of a nightmare.
Daily Deal website vouchers have become incredibly popular and there are a lot of bargains to be had but what if you just can't redeem one?
Fair Go's Gordon Harcourt speaks to Breakfast about fake bids on Trademe, after a car dealer was caught in the act.
93 year-old Peg Kershaw's neighbour dug out the retaining wall between their homes, putting her safety and property at risk.
One man consumer watchdog turns his keen eye onto toilet paper.
Safe is a four letter word when it comes to investments.
A debt collector recovers a debt, but where has the money gone?
You can't escape the marketing push right now for the whizzy new payment technology.
Hundreds of animals have been microchipped with faulty chips.
The service guys who repair our appliances say there's a lot consumers can do to save on repair bills.
We speak to a plumber who says he's seeing lots of cases of wipes clogging up household pipes.
Fair Go’s Pippa Wetzell with tips on looking after your appliances to get the best of out of them.
Fair Go has received more complaints about suspended real estate agent Janine Wallace. Two of which involve large amounts of money and the word trust.
Barbara was offered a flash new deal for her home phone and internet, but found herself with no phone and a bill for no service.
Getting into a rental home is expensive enough without having landlords charge tenants fees they're not entitled to.
Our story last week about Vodafone’s service in Wanaka prompted dozens of customers to get in touch with us.
A sneak preview of Consumer New Zealand’s latest customer survey reveals our most trusted brands and where to get the best service.
Fair go investigates why some Vodafone customers are having trouble getting a signal in Wanaka.
Find out what happened when we confronted a suspended real estate agent.
We have the stories of two families caught up in a failed rent-to-buy scheme.
Tonight we return to Ngaruawahia and the driveway of 83 year old Ethwyn Licence to put things right.
Gordon Harcourt asks why we are not changing our power bills for the better.
What happens if parking conditions aren't made clear to you?
Fraser Blakeway's two year old Sony camera stopped working - and it was going to cost Fraser a bomb to fix it.
An amazing package from Canon is up for grabs.
FacebookJoin the debate and get the latest updates from ONE News.
TwitterRolling Stories and updates from the ONE News team.
Mobile DevicesONE News is available on iPhone, iPad, and as a mobile site.