Reporter: Ruwani Perera
Just how protected are your personal details when you hire a Rug Doctor carpet cleaning machine?
Fair Go found names, addresses, phone numbers, driver licenses - even credit card details complete with expiry dates - all laid out for other customers to see.
Two forms of identification have to be shown in order to hire a Rug Doctor. The carpet cleaning machines are available at 500 outlets (mainly supermarkets) nationwide.
Rug Doctor recommends driver's licences, passports or credit cards.
Fair Go visited 7 outlets with a hidden camera to see how easy
it was to access identity details from rug doctor customers.
While staff at a few outlets kept customer details under wraps - not letting us fill out the rental book, most of the stores we visited left us alone - unsupervised in full view of personal information from other Rug Doctor customers. Names, addresses, credit card numbers - complete with expiry dates - left in the wrong hands - could steal your identity.
Rug Doctor say they have never heard of any identity theft
taking place and have taken steps to improve their
Store staff have been issued with a reminder and a new rental book has been sent off to the printers.