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Source: ONE News -
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Simon Monks from recruitment firm Heidrick and Struggles soke to NZI Business on December 15 about what skills and qualities boards will be looking for in a CEO in a time of recession. Here are some tips for being a great leader:
1. Love learning as much as knowledge:
However much you know, you can always learn more. Make learning a
priority at all levels of the organisation. Always look for what
you can learn from your colleagues, your competitors and your
employees.
2. Challenge the status quo:
Take risks and keep trying new things. Plan for success but allow
people the freedom to fail. Celebrate success, but value failure as
opportunity to learn and grow.
3. Learn to listen:
Know that as a leader your opinion will always be heard, but it may
be more valued if you are selective about expressing it. Holding
back can encourage other views to come forward, increasing
communication and buy-in.
4. Have a presence:
Don't assume that because you run things that everybody knows who
you are. Be visible and available. Communicate in person where
possible. This applies to good news, but especially to bad
news.
5. Access all areas:
Communication is a two-way street. Respect the ideas and opinions
of your employees; they are experts and a great resource. Make sure
that everybody in your organisation has access to the people who
make decisions. Positive contributions are great, but encourage
people to express dissenting views.
6. Empower your employees:
If you want your employees to be responsive to customer needs give
them the power to perform. Allow employees the scope to make
decisions and respond to situations without having to refer-up.
7. Choose character:
When hiring look for quality over qualification. People with
honesty, integrity and enthusiasm will have more to offer in the
long term than a short term gain. It is easier to teach skills than
attitude.
8. Get an expert:
Every CEO and every company has strengths and weaknesses. Recognise
what skills and resources your company has, and where you are
lacking. If you don't have it, hire a consultant.
9. Build a reputation:
However much a company is worth a good reputation is priceless,
both for your shareholders and your employees. Aspects such as
health and safety, equality, environmental impact and community
involvement are the concern of every company.
10. Give thanks:
Learn to say thank-you to your employees in a way that is
meaningful to them. If giving rewards or presents make sure they
are things that your employees appreciate. Not getting a work
Christmas present can be demoralising, but getting a bad present
can be even worse.
11. Get used to not being liked:
It's making the tough decisions that make a great CEO. Know where
you are heading and how you are going to get there. Be flexible
when you need to, but resolute when it comes to the crunch.
12. Have an escape route:
It's a hard job and you need to know how to unwind. Whether it's
playing golf, going for a run, or spending time with your kids; a
good CEO knows how to de-stress and more importantly makes time for
it.
