NZ firms hurting themselves with late payments

Published: 1:01PM Sunday November 29, 2009 Source: NZPA

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  • NZ firms hurting themselves with late payments (Source: ONE News)
    Source: ONE News

New Zealand firms are hurting each other and setting themselves up to be locked out of the credit market as a result of the way they are prioritising payments, according to research.

Dun and Bradstreet (D&B), a leading credit reporting, sales and market data and debt collection company, says the research shows that eight in 10 firms were prepared to miss supplier payments if they were unable to pay all their accounts.

Half of firms were settling their bills late as a result of cash flow issues or because their own customers were paying delinquently.

D&B general manager John Scott says firms are hurting each other and themselves.

The research showed that many firms were unaware of the implications of paying late on their ability to access credit. Six in 10 firms indicated that if they knew late payments would detrimentally impact their credit standing they would be more likely to pay on time.

The finding comes at a time when financial institutions and trade credit providers continue their stringent focus on trade reference checks as part of the credit assessment process.

"Cash is absolutely critical to business survival and prosperity in an economic recovery," says Scott.

"However, the payment habits of New Zealand firms are making cash flow management increasingly difficult.

"Around half of firms admit to paying their bills late - this is causing cash flow to come under increased pressure despite improving economic conditions."

Scott says firms are indicating they would be willing to miss payments to their suppliers - the very payments that are recorded on their credit file and assessed by lenders and trade credit providers when they apply for funds.

"This means firms could find themselves unable to access credit as lenders continue their vigilant focus on risk management."

Scott says the likelihood that a credit provider was unaware of a firm's poor payment behaviour was very low.

The study revealed a number of ways in which New Zealand firms could influence the payment behaviours of their customers and ultimately improve their cash position.

The first was dealing appropriately with administrative issues. Ten percent of firms indicated they had paid their accounts late because the purchase order number had not been quoted on their invoice and a further 11 percent said the bill had been sent to the wrong address.

Contact by a debt collector was another motivator for on-time payment, with more than half of firms indicating they would be more likely to pay on time if they were contacted by a collections firm.

The Business Payment Priorities Study follows D&B's latest economic and risk forecasts which show that despite renewed business optimism, it could be some time before executives' confidence is translated into business actions that support the real economy.

While cash flow issues remained prevalent, business investment and hiring intentions would continue to come under pressure. D&B was forecasting real GDP growth of 1.1 percent in 2010.

"In this environment, survival and prosperity are dependent on firms maintaining a strong focus on the fundamentals of cash flow management and implementing the right strategies to ensure that customers pay promptly," says Scott.

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