Disruption costs Air NZ $2.5 million

Published: 5:41AM Thursday April 22, 2010 Source: ONE News/Newstalk ZB

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Air New Zealand says the disruption caused by the Icelandic volcanic ash cloud in Europe has the cost the company around $2.5 million.

The national carrier puts the cost down to lost revenue and the cost of busing passengers stranded in Los Angeles and Hong Kong during the worst five days of disruption.

The $2.5 million cost pales in comparison to many European airlines, which are estimated to have lost $200 million a day at the height of the travel disruptions.

Air New Zealand says it has no intention of raising its prices, after reports of gouging from other airlines and some hotels around the world.

Group general manager Ed Sims says the airline is just concentrating on getting the schedule back to normal as quickly as it can.

Hefty insurance claims

The Insurance Council is expecting a steady of flow of claims to be lodged when travellers stranded by the effects of Europe's ash cloud, get home.

Council chief executive Chris Ryan expects there will be some pretty significant costs coming through when the flight backlog is finally cleared.

He says insurers have already moved extra staff onto the front-line to help cope.

Ryan says given the international nature of what's happened, it will take a good deal of time to find out what kinds of claims people plan on lodging.

* Do you know people arriving on the first flights into NZ after the disruption in Europe - NZ1, NZ6801 and NZ80? ONE News would like to hear your stories. Email news@tvnz.co.nz

 

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