Added: 8:43AM Thursday January 24, 2013
Fair Go's Gordon Harcourt talks about the legality of recording phone calls you have with companies.
How do you want your news?
Choose the news you want when you want it, all in one personalised daily e-mail.
ONE News is available on iPhone, iPad, and as a mobile site.
See when TVNZ have added new content. You can get the latest headlines anywhere.
Enjoy TVNZ on the move - a wide range of programmes and highlights are available.